How to fix WhatsApp Web QR code not working problem?

The world’s most widely used instant messaging application, WhatsApp, allows users to run the application on their computer. The company that developed the ‘WhatsApp Web’ site for this via QR code is making contact with the phone in the middle of the browser. Then all the chat history on the user’s phone can be transferred to the computer. But in some cases, the QR code of WhatsApp Web is misleading, it does not work in any form.

If you cannot use WhatsApp on your computer, we have explained in detail the analysis steps you need to do.

WhatsApp Web QR code not working problem can be experienced in several forms:

  1. The QR code on your PC is not loading,
  2. QR code is being uploaded but you cannot scan it on your phone,
  3. You have successfully scanned the code but “Okay, got it”
    You may not be able to touch the button.

It is possible to experience the problem in this and many more scenarios. You can eliminate the problem with the analysis steps we recommend.

Make sure you have stable contact on your phone

WhatsApp Web QR code not working, especially if the QR code is installed on your computer, but you cannot read it on your phone, the problem is that your phone is not connected to the internet or the contact is unstable. Just because you can log into WhatsApp does not mean that your internet is correct.

The best way to tell if your phone is connected to the internet is to open a high quality video from YouTube and try to watch it. If the image drops or freezes in the middle even though you set the quality to high, then your connection is not stable. Try to find a good relationship.

If you are sure that there is no problem with your internet and still WhatsApp Web QR code


If doesn’t work, reboot your phone once and try the process again. If not, go to the next step.

Logout from devices open on the web

If there are other WhatsApp Web sessions that your WhatsApp account is currently connected to, log out of them completely. Sometimes problems can occur when trying to log into WhatsApp in multiple browsers at the same time. In this case, we may encounter the issue of not reading the QR code.

To exit;

  • Open the WhatsApp application on your phone. Then tap the 3 dots in the upper right. If you’re using an iPhone, press Settings at the bottom right of the app.
  • On the screen that opens WhatsApp Web
    Tap on .
  • Finally, click on ‘Sign out from all devices’.

Now WhatsApp Web QR code


Try reading again.

Clear WhatsApp cache

Discontinuous documents that fill in the cache during the time you use the phone can prevent the stable operation of WhatsApp. clean it up WhatsApp Web QR code not working will permanently eliminate the issue.

  • To clear the cache;
  • Open the Settings app on your phone.
  • Application manager and Apps
  • Find WhatsApp from the list. Then click on Storage.
  • After “Clear cache”
    Press .

After completing these steps, you can try to read the QR code again.

Use different contacts

WhatsApp Web QR code still doesn’t work then try changing your phone’s network association. For example, if you are using Wi-Fi, switch to portable data, and apply the same process for the opposite.

Change browser

We have said all the analysis offers we have suggested so far, based on the assumption that the problem is with your phone. But presumably the problem is caused by the browser on your computer, this possibility is also possible.

If you are using Chrome on your computer Edge, Firefox, Opera


Switch to a different browser of your choice . Then try scanning the QR code again. If trying another browser doesn’t fix the problem, restart your computer and try again.

If the problem is not resolved despite all these steps, there is obviously nothing else you can do. It should not be forgotten that there is also the possibility of experiencing problems with WhatsApp’s own servers instantly. Wait 30 minutes or 1 hour and try again.

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